Award-winning writer Kathy Widenhouse has helped hundreds of nonprofits and writers produce successful content and has gained 600K+ views for her writing tutorials. She is the author of 9 books. See more of Kathy’s content here.
Updated 5.16.24
Readers don’t want to hear from you only when you want to sell them.
Content-rich communications in your newsletters, email, letters, blog, brochures, posts, and website appeal to followers – four out of five, in fact. A recent Penn State study showed that 80% of readers conduct online searches in order to get information. Just 10% of searches are navigational – that is, the user is looking for a specific website. And just 10% of those same readers get online to make a transaction.
Which means quality content does more than boost good will. Look at your own experience. When you discover a useful piece of content, it’s as if a helpful friend comes alongside you – one who knows a bit more about the topic – and gives you answers that you need. That content provider pours knowledge and expertise into you! In turn, you see the creator’s passion for your niche.
Do that for your own users and you earn credibility. And they become more well-informed. You’ll find that quality content …
You can call this process “content marketing” if you like. I call it simply being a good steward of your expertise.
The end result, of course, builds your platform. Digital marketing expert Neil Patel agrees. "Content builds relationships,” says Neil. “Relationships are built on trust. Trust drives revenue."
What kinds of content cultivate all this goodness and help you extend your reach?
Three kinds of content pull in all different kinds of readers.
Different types of content appeal to different readers. For instance, the Visual Teaching Alliance tells us that about 65% of the population are visual learners, meaning they prefer visual aids like diagrams, charts, and videos to understand information better. Video, on the other hand, stimulates auditory learners. And of course, kinesthetic readers are drawn to interactive content, which involves hands-on participation like sharing, commenting, or clicking.
As you create content, consider including pieces from the 3 main buckets: written content, visual content, and interactive content. Use these content ideas to generate an endless supply of fresh content. You’ll build your list and extend your reach to all kinds of readers.
Written content – blog posts, articles, whitepapers, and case studies, is the ideal vehicle for conveying detailed information and in-depth analysis Readers can consume written content at their own pace. And when you write in a conversational style, you can break down a complex topic into understandable language.
Let’s look at an example. Maybe your content targets beginning cooks who want to learn to bake professional pastry. So you decide to include detailed tutorials for making the five distinct French pastry styles, offering tips that explain the differences between choux pastry and puff pastry. Your written content appeals to readers who want explicit, step-by-step instructions.
Try these written content ideas:
Visual content attracts attention because it is processed faster by the brain than text. That means readers are more likely to remember your visuals than text-alone content. Plus, visually appealing graphics, images, and videos, are shareable, which can help extend your reach and multiply your visibility to a wider audience.
Today’s tools allow you to create images, videos, infographics, GIFs, and memes, to suit different platforms, audience preferences, and marketing goals. Back to our example: you provide tools and helps for beginning cooks who are learning the art of French pastry making. Your visual content may offer simple videos that demonstrate how to incorporate eggs into pastry dough while the batter is warm.
Pro tip: optimize your visual content with relevant alt text, descriptions, and keywords to give a hand-up for search engines.
Try these visual content ideas:
Interactive content encourages readers to actively engage with you and each other. The result? A personalized experience for each user.
Go back to our example. You create helpful content for would-be French pastry makers. So you create a quiz in one of your pieces of content to help readers evaluate how well they understand the ingredients for each of the 5 different kinds of pastry. Or you could offer a calculator tool that readers can use to ensure the proper proportion of ingredients in a particular type of pastry.
Use interactive content when you want to engage more with your readers and gather their feedback. Try these interactive content ideas.
How much of your content should help the reader and how much of your content should present an offer or a call to action? Use the 80/20 Rule. Also known as The Pareto Principle (in a nod to its 19th century originator, Italian economist Vilfredo Pareto), the rule suggests that 80 percent of results come from 20 percent of efforts.
Which is also what the Penn State data tells us. Eighty percent of online searches are for information. Provide it – whether it’s written, visual, interactive content – or hopefully, a combination of the three. You’ll build your audience and extend your reach.
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